For all technical issues and support inquiries, please fill out the form below. Providing your details through the form ensures that your request is routed to the right expert immediately. We typically respond within 24 hours.

To receive service and support, please ensure you have activated the warranty for each unit.

Before approaching our support, please note that most issues can be solved by using our guides below; scroll down to find initial operation checklists, installation and troubleshooting guides, operation guidelines, maintenance tips, heating and cooling technical videos, SmartDG support, and user manuals.